A lake shore resort
at one with nature
NEW AKAN HOTEL

Resort Hotel on the shore of the
mysterious "Lake Akan"

Out of the ordinary experience at the
"sky garden spa"
surrounded by
the magnificent Akan lake and sky,
Dishes with mainly fresh local ingredients,
A healing space wrapped
in the great nature.
Enjoy delicious, pleasant and
comfortable resort time.

map

HOTEL INFORMATION

HOTEL INFORMATION

New Akan Hotel

2-8-8, Akankoonsen, Akancho, Kushiro, Hokkaido
085-0467 Japan
TEL.+81-(0)154-67-2121 (Main Number)
FAX:+81-(0)154-67-3339
Check-in Later than 15:00
Check-out Till 10:00
Number of
guest rooms
370 rooms
Meals Breakfast and Dinner
Credit card
Union Pay VISA Master Card American Express Diners Club

HOT spring

Sky Garden Spa

To become one with Akan's great nature
and let loose your hearts.
Truly Exquisite Experience

Sky Garden Spa
Sky Garden Spa
Sky Garden Spa
Sky Garden Spa

Infinity Edge Spa, it looks as if the spa and Lake Akan became united.
Looking across Lake Akan at daytime and looking over at the sky full of stars
at night time while taking the spa.

Opening Hours 5: 00 a.m. ~ 11:00 p.m
(it is unable to use between 10: 00 a.m. and 12: 00 at noon due to cleaning)
Location Rooftop of the "Shangri-la" building
(there are stairs to go up to to the roof in the 9th floor large communal bath)

*Please put on a bathing suit (free rental) or a swimwear

Large Bath for the male 'Unkai'Large Bath for the male 'Unkai'
Large Bath for the female 'Tenbu'Large Bath for the female 'Tenbu'
Large Bath for the male 'Unkai' Outdoor BathLarge Bath for the male 'Unkai' Outdoor Bath
Large Bath for the female 'Tenbu' Outdoor BathLarge Bath for the female 'Tenbu' Outdoor Bath

Large
Communal Bath

Enjoy the scenery of Akan from the window of the large communal bath located on the 9th floor.
Overlooking the magnificent view of Akan, if you soak in plenty of hot water, you feel good and let go the tiredness from your long journey.

Opening
Hours
Open for 24 hours
(it is closed between 10: 00 a.m. and 12: 00 at noon due to cleaning. There is no staff attended between 0:00 a.m and 5:00 a.m.)

Guest Rooms

There are 3 different types of rooms, Japanese, Western and Suite Rooms.
Away from the bustle of the cities, please have the invaluable time
with your precious people.

Shangri-la Building

  • Resort Twin

    Resort Twin

    37m2 / Capacity: 2~3
    / All Guest Rooms Smoking-Free

  • Japanese Room

    Japanese Room

    8 or 10 tatami matresses / Capacity: 2~5

  • Western Rooms

    Western Rooms

    28~36m2 / Capacity: 2
    / There are some no-smoking rooms

  • Suite Rooms

    Suite Rooms

    120m2 / Capacity: 2~6

Crystal Building

  • Japanese Room

    Japanese Room

    8 or 10 tatami matresses / Capacity: 2~5

  • Western Rooms

    Western Rooms

    23~30m2 / Capacity: 2
    / There are some no-smoking rooms

  • Suite Rooms

    Suite Rooms

    57m2・66m2・72 m2
    / Capacity: 2~5

Common room
furnishings/amenities

  • Kettle
  • Tea set
  • Refrigerator
  • Hair dryer
  • Toothbrush set
  • Face towel
  • Bath towel
  • Yukata clothes
  • Slippers

DINING

For meals, you can choose either room meals or buffet meals
with local ingredients of each season.
Please enjoy the freshness and the fine quality of the
fragrance of the ingredients, looking at Lake Akan.

Buffet

Rich buffet with the tastes of each season

Rich buffet with the tastes of each season

Rich buffet with the tastes of each season
Rich buffet with the tastes of each season
Rich buffet with the tastes of each season
Rich buffet with the tastes of each season

Rich buffet with the tastes of each season

Rich buffet with the tastes of each season

Resort Buffet

Rich buffet with the tastes
of each season

Our proud buffet with fresh seasonal foodstuffs, where we hold a food-fair 5 times a year. In the demonstration section, the chefs cook right in front of you and you can have very freshly-prepared dishes.

Room meal

meals served in a room

meals served
in a room

Elaborately-prepared
Japanese Cuisine mainly with seafoods

For guests who wish to dine by themselves privately, a room meal plan is also available. Please enjoy our proud Japanese cuisine.

Restaurants

Two restaurants with
spectacular views outside the window

We have 2 restaurants to serve dinners and the morning buffet

  • FeliseFelise

    Felise

    The panoramic views of Lake Akan lie outside its large windows. Please savor resort buffet with a variety of foodstuffs.

  • Terrace
    Dining
    Terrace Dining

    Terrace Dining

    In this modern and sophisticated atmosphere, you can relax and enjoy your meal while looking at Lake Akan from the window.

facilities

Frontdesk, Lobby
Frontdesk, Lobby
Frontdesk, Lobby
Frontdesk, Lobby

1FFrontdesk, Lobby

Atrium lobby reaching to the eighth floor. Constellation spreads brightly over the ceiling.
We have a welcome drink and moss ball shaped sweet bean jelly for our guests.

  • Shops

    1FShops

    There are a wide selection of confectionaries, handicrafts and others in Hokkaido. Local shipping is also available if requested.

    Opening
    Hours
    7:00 ~ 22:00
  • Penny Arcade

    B1FPenny Arcade

    There is a penny arcade where various game machines are available in the basement 1F. Please come and play to relax during your trip.

    Opening
    Hours
    15:00 ~ 22:00
  • Night Club

    B1FNight Club

    Please spend the evening at Akan lake at nightclub. You can also enjoy karaoke.

    Opening
    Hours
    20:00~23:00

FAQ

  • On Accommodation
  • On Guest Rooms
  • On Meals
  • On Facilities
  • On Access
  • Others

On Accommodation

What time is check-in and check-out?
Check-in is from 03:00 p.m. and check-out is until 10:00 a.m. If you would prefer late check-out, please contact us (chargeable).
When I reserve multiple rooms, can you assign them all nearby?
If you reserve multiple rooms of the same type, you can prepare them nearby.
Depending on the combination of rooms, though, there may be cases where the rooms are away each other.
Is it possible for the minors only to accommodate?
High school students and older are accepted to accommodate.
The minors should have permission from their parents and bring own identification cards that prove your identities such as your student ID and driver's license upon arrival.
We are afraid but we refuse to accept the reservation if you are a junior high school graduate but not entering high school yet. Please make sure of that you will be accompanied by the guardins before reservation.
Can I arrange cakes and bouquets?
There is the "anniversary plan", which originally has benefits of complimentary cakes for your purposes of celebrations, but customers who stay with other plans can arrange cakes and bouquets as well.

The sizes of the cakes are No. 5 (15 cm), No. 6 (18 cm) or No. 7 (21 cm) and it is either fresh cream or raw chocolate type.

Candles and chocolate plates with messages can be prepared so if you would like us to arrange that way, please contact the hotel 4 days in advance.

Bouquets can be made according to your budget.
We also accept requests of colors, male-oriented/female oriented and others. Please let the hotel know by 4 days prior to your arrvial if you wish.

On Guest Rooms

Are they any smoking-free guest rooms?
Smoking-free is "Non Smoking: Resort Twin" only.
Other rooms are basically smoking rooms so that we do ventilation and deodorization.
Please mention in the remarks column that you want it to be deodorized at the time of reservation.
All public spaces in the hall are non-smoking. Please acknowledge it beforehand.
Can we bring in outside food and drinks?
We are afraid but we do not accept any outside food and drinks.
There are the vending machines / shops inside the hotel,

On Meals

I have an allergy. Can you cope with it?
We have the seven large allergen table at the buffet restaurant. (Egg, wheat, soba, peanut, milk, shrimp, crab)

*There is a possibility that allergens other than the displayed may be mixed in a very small amount in the cooking process since cooking and cleaning of instruments/equipments are all done in the same kitchen.
Therefore, even if it is not displayed, it does not guarantee that it is completely unused, so please be forewarned.

In the case of a serving of casserole it is possible to cope with it if you consult in advance.
Since it is necessary to confirm the details of your allergy, please contact me if that is the case.

On Facilities

Can I take a bath after check-out and/or before check-in?
★ About bathing before check-in ★
Guests who will stay at the hotel can use the pool and the public bath free of charge from noon even before check-in time.
Guests are able to use the room after 02:00 p.m.
Please bring your own towels and bath towels for bathing before check-in.
(One set is 300 yen for rental)

★ About bathing after checkout ★
If you take a bath after 10:00 (check-out time), walk-in bath fee will be separately charged.
Is the internet access and PC rental available?
Free Wi-Fi is available in all rooms. There is no rental PC service.
Are there any rental humidifier/air purifier?
There is rental humidifier / air purifier service available
Please contact the hotel if requested.
*There is limitations on the number of units. Please acknowledge it beforehand.

On Access

Is there free shuttle bus service?
Although there is no free bus, we operate a shuttle bus bound for Obihiro, Kushiro, Abashiri and Kitami which is reservaion-only
Click here for details
Is there any parking lot?
Parking lot is available free of charge.
Please park your car in the vacant space (if there is a staff attended, you will be guided)
We are afriad we do not accept any advance reservations.
If you have any special circumstances please contact the hotel.

Others

Are there any facilities for children?
*Regarding Bed-Guard
We are afraid that a bet guard is not available.
If you are uncertain about it, Japanese rooms would be more recommended.
*Regarding chair in the restaurants
We have chairs for children in the restaurants
*Because there are limitations on the number of chairs, please acknowledge it beforehand.
·Regarding other amenities
We have yukata for children
Can I send luggage to the hotel in advance?
It is possible to send luggage in advance.
In that case, please be sure to fill in your check-in date and reservation name in the invoice remarks column.
The mailing address is as follows.

New Akan Hotel Front-desk
2-8-8, Akanko Onsen, Akan-cho, Kushiro, Hokkaido, 085-0467, Japan
Phone number: +81-(0)154-67-2121

Please let the hotel know in advance when you send luggage.
Please also be noted that payment on delivery/cash on delivery is not accepted.

Directions

From Airport

From Airport

Kushiro Airport (Express Bus Airport Liner)

  • Express Bus Airport LinerApprox. 1 hour 10 minutes
  • New Akan Hotel

Kushiro Airport (Car, Rent-a-car, Taxi)

  • Car, Rent-a-car, TaxiApprox. 1 hour
  • New Akan Hotel

Memanbetsu Airport

  • Car, Rent-a-car, TaxiApprox. 1 hour 30 minutes
  • New Akan Hotel
Reservation-OnlyInformation on shuttle bus(Marimo Express)

Operated Daily during the Period

Shuttle Bus Services to Lake Akan from
Obihiro, Kushiro, Kitami and Abashiro Districts
are Operated Daily During the Period.

  • For Obihiro Lake Akan
  • For Kushiro Lake Akan
  • For Kitami and Abashiri
    Lake Akan

For Obihiro Lake Akan

[Operation Period]
From October 1st, 2018 to March 31st, 2019

Outward (from Obihiro)

  • 14:05Obihiro Station South Exit Tokachi Plaza Mae
  • 14:35Tokachigawa Onsen Hot Spring
  • 15:10Ikeda Station Ekimae
  • 15:40Honbetsu Road Station
  • 15:55Ashoro Road Station North Exit (Stop-By Only)
  • 16:55~Arrival at hotels in Akanko Onsen Hot Springs
  • 17:05Akan Bus Center Mae

Return (from Lake Akan)

  • 10:00~Departure from each hotel in Akanko Onsen Hot Springs
  • 10:10Departure from Akan Bus Center
  • 11:10Ashoro Road Station North Exit (Stop-By Only)
  • 11:25Honbetsu Road Station
  • 11:55Ikeda Station Ekimae
  • 12:30Tokachigawa Onsen Hot Spring
  • 13:00Obihiro Station South Exit Tokachi Plaza Mae
【Price】
Oneway Yen 2,000 per person (Roundtrip Yen 4,000 per person)
Only from Ashoro, Oneway Yen 1,000 per person (Roundtrip Yen 2,000 per person)

*Please be noted that it may be slightly delayed due to traffic or weather conditions
*Please be noted that departure and arrival time of each hotel may be slightly around

Please be noted that seat capacity is limited due to reservation-only system.
Please contact the hotel by phone three days in advance if wish to reserve.

Reservation or inquiry by phone

Tel.+81-(0)154-67-2121

*Please refrain from inquiring to each bus terminal and bus stop

For Kushiro Lake Akan

[Operation Period]
From November 1st, 2018 to March 31st, 2019

Outward (from Kushiro)

  • 14:10Kushiro Station Ekimae Bus Terminal
  • 14:18Shimbashi Odori 6 Chome Bus Stop
  • 14:20Tottori Odori 2 Chome Bus Stop
  • 14:28Hoshigaura Odori 2 Chome Bus Stop
  • 14:35Otanoshike Station Ekimae Bus Stop
  • 15:00Akan Administration Center Bus Stop
  • 15:05~15:20International Crane Center Akan Road Station (Stop-By Only)
  • 15:55~Arrival at hotels in Akanko Onsen Hot Springs
  • 16:10Arrival at Akan Bus Center

Return (from Lake Akan)

  • 9:25Departure from Akan Bus Center
  • 9:40~Departure from each hotel in Akanko Onsen Hot Springs
  • 10:30~10:45International Crane Center Akan Road Station (Stop-By Only)
  • 10:50Akan Administration Center Bus Stop
  • 11:15Otanoshike Station Ekimae Bus Stop
  • 11:21Hoshigaura Odori 2 Chome Bus Stop
  • 11:28Tottori Odori 2 Chome Bus Stop
  • 11:32Shimbashi Odori 6 Chome Bus Stop
  • 11:40Kushiro Station Ekimae Bus Terminal
【Price】
Oneway Yen 1,000 per person (Roundtrip Yen 2,000 per person)

Please be noted that seat capacity is limited due to reservation-only system.
Please contact the hotel by phone three days in advance if wish to reserve.

Please be noted that seat capacity is limited due to reservation-only system.
Please contact the hotel by phone three days in advance if wish to reserve.

Reservation or inquiry by phone

Tel.+81-(0)154-67-2121

*Please refrain from inquiring to each bus terminal and bus stop

For Kitami and Abashiri Lake Akan

[Operation Period]
From November 1st, 2018 to March 31st, 2019

Outward (from Kushiro)

  • 13:15Road Station Ryuhyo Kaido (Drift Ice Highway) Abashiri
  • 13:20Abashiri Station Ekimae
  • 14:00Bihoro Station Ekimae
  • 14:30Tobu East Mall Tanno
  • 14:45Kitami Station South Exit Center Promenade
  • 15:25Tsubetsu Bus Terminal
  • 15:45~16:00Road Station Aioi (Stop-By Only)
  • 16:20~Arrival at hotels in Akanko Onsen Hot Springs
  • 16:35Arrival at Akan Bus Center

Return (from Lake Akan)

  • 9:00Departure from Akan Bus Center
  • 9:15~Departure from each hotel in Akanko Onsen Hot Springs
  • 9:50~10:05Road Station Aioi (Stop-By Only)
  • 10:25Tsubetsu Bus Terminal
  • 11:05Kitami Station South Exit Center Promenade
  • 11:20Tobu East Mall Tanno
  • 11:50Bihoro Station Ekimae
  • 12:30Abashiri Station Ekimae
  • 12:35Road Station Ryuhyo Kaido (Drift Ice Highway) Abashiri
【Price】
Oneway Yen 1,000 per person (Roundtrip Yen 2,000 per person)

Please be noted that seat capacity is limited due to reservation-only system.
Please contact the hotel by phone three days in advance if wish to reserve.

Please be noted that seat capacity is limited due to reservation-only system.
Please contact the hotel by phone three days in advance if wish to reserve.

Reservation or inquiry by phone

Tel.+81-(0)154-67-2121

*Please refrain from inquiring to each bus terminal and bus stop

close